Here are some ways I can help you make an impact.
Qualitative design research
The key to new design opportunities is identifying unmet needs through careful observation. Scope can range from national or international studies to spending a couple of days going deep with a handful of thoughtfully selected participants.
Strategy + ideation
After research is complete, we have a lot of information, but what to do about it? I’m interested in making knowledge actionable, and have worked on methods and tools for making this process transparent and effective. The output of this phase often includes visually rich communication deliverables that communicate the insights and opportunities resulting from the research synthesis process.
Concept development and communication
At this stage, our ideas are brought to life with images, storyboards, and/or films depicting key moments in the future user experience. These are useful for internal communication, sharing with partners, and for user feedback.
Protoyping, storytelling, UX design
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